Refund and Returns Policy

Last Updated: December 5, 2023

Email: support@rosehealthylife.com
Phone No: +1 302-405-3094

Thank you for shopping at Rose Healthy Life. Please read this policy carefully. This is the Refund and Returns Policy of www.rosehealthylife.com.

1. Refund Policy:

We strive to ensure that you are satisfied with your purchase from Rose Healthy Life. However, if you are not entirely satisfied with your purchase, we’re here to help.

  • Eligibility for Refund:
    • To be eligible for a refund, your item must be unused and in the same condition that you received it.
    • Your item must be in the original packaging.
    • Your item needs to have the receipt or proof of purchase.
  • Refund Process:
    • Once we receive your item, we will inspect it and notify you that we have received your returned item.
    • We will immediately notify you on the status of your refund after inspecting the item.
    • If your return is approved, we will initiate a refund to your credit card (or original method of payment).
    • You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
  • Shipping Costs:
    • Shipping costs are non-refundable.
  • Damaged or Defective Items:
    • If you receive a damaged or defective item, please contact us immediately.
    • We will fully examine the returned product and notify you of your refund status.
    • If your refund is approved, we will initiate a refund or a replacement will be sent based on your preference.

2. Returns Policy:

In addition to our refund policy, we also accept returns for the following scenarios:

  • Incorrect Item Received:
    • If you receive an item different from what you ordered, please contact us immediately.
  • Size or Color Issues:
    • If you are dissatisfied with the size or color of the item ordered, we accept returns.

3. Return Process:

  • Contact Us:
    • Before returning any item, please contact us to discuss the reason for your return.
  • Packaging:
    • Please ensure that the item you’re returning is packaged with all the original packaging.
  • Shipping:
    • You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.

4. Contact Us:

If you have any questions about our Refund and Returns Policy, please contact us: